Is the biggest threat to your debt recovery strategy not the debtor itself, but rather your own system? In this insightful paper, Udenna Chukwulobe, Executive Senior Associate, along with Samiat Alabi, Associate II, and Adedoja Laoye, Associate, re-examine the approach Nigerian banks and financial institutions take to recovery. They highlight a critical truth: many debts are lost long before they go into default, often buried under weak documentation, poor data management, and an over-reliance on slow and costly litigation.

Drawing from real institutional gaps outlined in the toolkit (see pages 3–8), this paper connects the dots between flawed processes, enforcement failures, and missed recovery opportunities. It also presents practical, technology-driven solutions, including predictive analytics, automated workflows, smarter customer engagement, and innovative cross-border recovery strategies.

Download the full toolkit now to transform your debt recovery strategy!